Functional Role: Esthetician
Purpose of this role: To provide unrivaled facial treatments in Tampa Bay through a commitment to excellence that exceeds client expectations.
This role reports to: Owner and lead esthetician
Key Duties of this role:
Treatment Room | Esthetician (80% time allocation):
Build rapport with clients while providing a calming and relaxing atmosphere
Perform professional facial treatments such as microdermabrasion, chemical peels, microneedling, dermaplaning, gua sha, facial waxing, etc.
Analyze client’s skin, identify unique needs, recommend treatment program and skincare products
Explain the benefits of each treatment on our spa menu; answer client questions about treatments
Explain the benefits of and sell skincare products
Apply and recommend makeup for clients
Operations (15% time allocation):
Updating client treatment records
Maintain detailed appointment notes on every client
Make record of home care recommendations and samples given
Identify clients likes and dislikes
Appointment Management
Regularly view your appointment calendar and be responsible for always knowing your schedule
Arrive early with ample time to completely set up treatment room and be dressed in uniform before first client arrives
Spa Care and Maintenance
Maintain sparkling clean treatment room in accordance with Florida state sanitation laws and guidelines
Regularly check on treatment room inventory and notify management when supplies are low
General light cleaning and restocking of common areas that need attention such as the restroom, lounge, front desk, etc.
Events | Community Outreach (5% time allocation):
Participate in monthly events, workshops, and pop-ups
Network and market to attain new clients
Key Performance Indicators:
Monthly Sales
Rebooking rate/client retention
Customer reviews
% of Product Sales to Total Sales
Company Core Values:
1. Client experience obsessed
2. Practice what we preach; health conscious
3. Teamwork makes the dream work; respecting others
4. We touch people and want to know their story; compassion
5. Passion for learning
Behavioral Competencies:
1. Orientation toward hospitality and make everyone who walks in feel heard, seen, and welcome; build professional client relationships
2. Passionate about all things skincare and understand that healthy skin is the foundation for beautiful skin
3. Positive upbeat personality
4. Concern for order & quality
5. Listening, understanding & responding
Qualifications:
1. Customer Service skills – must have
2. State of Florida Facial Specialist license – must have
3. Malpractice insurance- must have
4. Excellent communication skills – must have
5. Reliable transportation – must have
7. Clean and professional appearance – must have
Skills Abilities or Talents:
1. Understanding of contraindications, allergies, medications, etc.
2. High emotional intelligence
3. Anticipate needs and take appropriate action
4. Adaptable in dynamic situations
5. Conversing with wide variety of ages and demographic background of clients
Previous Experience:
1. Minimum 2 years of working as an esthetician in spa or medical setting.
2. Previous customer service experience in retail sales or makeup application
Hours of Work:
Flexible hours
Nights and Saturdays a plus
——————————————————————————————————————————- To Apply: If you are interested in joining The Beauty Bungalow team please submit a career history form. The required career history form can be found at the following link:
https://goo.gl/forms/CLfxDjEuZRWzfzv22
